Frequently Asked Questions About Sahl
Direct answers to the questions shop owners ask most before using Sahl.
Everything you want to know in one place
This page collects answers to the most common questions about Sahl: what it offers, what it costs, how it handles internet outages, and which devices and languages are supported. If your question isn't here, see the point of sale page for full details or contact us directly and we will get back to you quickly.
Frequently asked questions
What is Sahl POS?
Sahl POS is a cloud point-of-sale and store management system built for businesses and shops in Palestine. It combines the cashier, inventory, invoices, customers, branches and reports in one platform.
Is Sahl suitable for small shops?
Yes. The Basic plan is designed for small shops with one branch and one user, and you can upgrade to Plus when your business grows.
Does it include inventory management?
Yes. The system includes full inventory, product and category management, with quantities updated automatically on every sale or return and product-quantity reports.
Does it support multiple branches?
Yes. You can manage more than one branch from a single account with unified products and separate reports per branch. Multiple branches are available on the Plus plan.
Does it support barcode scanning?
Yes. The cashier screen supports barcode scanning to add products to the invoice quickly, and you can assign a barcode to every product.
Does it support thermal printers?
Yes. The system prints receipts on thermal printers with accurate Arabic and Hebrew templates, and includes a visual template designer for customizing the layout.
Does it work without internet?
Yes. The cashier keeps selling and printing receipts during outages, and transactions sync to the cloud automatically when the connection returns.
Does it support the shekel?
Yes. The shekel ₪ is fully supported in prices, invoices and reports.
Is there a mobile app?
Yes. The manager app lets you follow sales, inventory, reports, products, branches and notifications from your phone.
How much does it cost?
The Basic plan is 60₪ per month and the Plus plan is 100₪ per month. Plus adds multiple branches, additional users, the manager app and smart promotions.
Can I try the system before subscribing?
Yes. Contact us and we will arrange a trial so you can see for yourself how the system fits your store before deciding.
Can more than one user work on the system?
Yes. The system supports several users on the same account, each with their own login. Additional users are available on the Plus plan.
Are there employee permissions?
Yes. You can define each employee's permissions precisely, so every user only reaches the screens and actions they are allowed to.
Which languages are supported?
Arabic, English and Hebrew, both in the interfaces and in the receipt print templates.
Is Sahl suitable for supermarkets and minimarkets?
Yes. The fast cashier with barcodes, quick products and promotions on everyday goods is built for supermarket pace, with inventory management that handles a large number of items.
Is Sahl suitable for clothing stores?
Yes. You can organize items into categories, run seasonal promotions and flexible discounts, and handle returns easily — which are common in the clothing sector.