Price lists

3 min read ·Updated

Wholesale and retail prices? A special price for one customer? Price lists are an advanced feature enabled from Settings, and this article explains how the system picks the price for each line.

On this page
  1. When you need price lists
  2. Defining a list
  3. Entering prices
  4. How the price is chosen on an invoice

When you need price lists

A shop with one price does not need them: the sale price in the item form is written to the default list automatically. You need lists when you have wholesale and retail prices, a special price for a customer segment, or prices in a second currency. Enable the feature under Settings, then Features, then Price lists (see Features and simple mode) and the Items, then Price lists entry appears.

Defining a list

  1. Name and Type: sales or purchase. Each type has exactly one default for its type.
  2. Currency: prices in the list are in this currency. A list cannot derive from a parent in another currency.
  3. Prices include tax: when on, the entered price contains the tax and it is split out on the invoice; otherwise tax is added on top. The invoice shows which applies.
  4. Derived from list plus Adjustment from parent %: enter -15 for a wholesale list 15% cheaper than retail. Any item without its own price here is computed from the parent, and any price you enter takes precedence.
  5. Maximum discount %: a ceiling on discounts for lines of this list, checked together with the cashier's discount limit.
  6. Active and an optional validity period: a seasonal list that starts and ends on a date.

Entering prices

Open the list to see its lines: Item, Unit (empty = base unit), From quantity, Price. A line with unit "carton" gives the carton its own price instead of factor times piece price. A line with "from quantity 10" is a tier: it applies when 10 or more are sold. The Unpriced only filter shows what has no price yet, and Fill missing copies missing prices from another list without touching existing ones.

The fastest route for the everyday price is the item form itself: the "Prices by price list" section shows every active sales list in one place.

How the price is chosen on an invoice

For each line the system searches the lists in this order and takes the first list that has a price:

  1. The customer's list set on their record.
  2. The customer group's list (see Areas and groups).
  3. For point of sale: the POS channel list set in POS settings, and the cashier's list from their user record (see Setting up the cashier).
  4. The default list for the type.

Within a list: the price of the chosen unit at the highest matching quantity tier, then the base unit price times the conversion factor, then the parent list with its adjustment. If no list has a price, the line is refused with ERR_NO_PRICE.

CasePrice applied
Wholesale customer on a "Wholesale" list derived at -15%, item has no specific price thereRetail price minus 15%
Same customer, item has an entered price in "Wholesale"The entered price
Cashier with no customer, assigned the "Mall branch" listThe cashier list, otherwise the default
12 pieces and the list has a "from quantity 10" tierThe tier price

Warning

In the default templates the sales officer and the warehouse keeper do not see price lists. Pricing is done by the owner, the manager or anyone explicitly granted the Price lists permission.

What happens in the books

A price list sets revenue, not cost. Whatever list is used, cost of goods sold stays at the same weighted average, so the difference between two lists shows directly in gross profit per customer or channel in the sales reports.

Frequently asked questions

Can I change the price manually on an invoice despite the list?

Yes, for users with the Change price permission on invoices, or Edit price during sale for cashiers. The list proposes and the permission allows the override.

What happens when the customer list expires?

It is skipped and the search moves to the next list in the order, down to the default.

Are purchase price lists applied automatically?

Yes, on supplier invoices in the same order: supplier list, then supplier group, then the purchase default, and the last purchase cost stays saved on the item.

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