A map of a normal working day
One page that ties the guide sections together in the order of the actual day: what the cashier does, what the manager does, and what the accountant sees.
On this page
This page is a map, not an explanation. Every step leads to its detailed article. Read it once to see how the parts of the system connect, then go to what you need.
Morning: the cashier opens the shift
The cashier logs into the app and opens a shift on their cashbox. If the opening cash is left blank, the system takes the cashbox's ledger balance, which is what should actually be in the drawer. If they sell before opening a shift, one is opened for them automatically.
→ Logging in and opening the shift
All day: selling
Barcode or search, cart, a discount within the cashier's limit, a customer if the sale is on credit, then payment: cash, card, cheque or mixed. The invoice prints on the thermal printer. Returns happen from the same screen if the cashier has the permission. Every invoice reaches the panel instantly with its receipt, or waits on the device until the internet returns.
→ The sale screen · Payments · Returns and cancellation · Offline
All day: the manager in the panel
- Wholesale and credit invoices from Sales → Sales invoices, supplier invoices from Purchasing. → Sales invoices · Purchase invoices
- Collecting a customer's debt, paying a supplier or an expense from Documents. → Receipts and payments
- Goods arrived: entering or moving them between warehouses. → Transfers and adjustments
- A new customer or item is defined once and used everywhere. → Accounts · Creating an item
Evening: closing the shift
The cashier counts the cash and enters the counted amount. The system computes the expected cash = opening + cash receipts − cash refunds, and records the difference. The cash is then handed to the main cashbox with a fund transfer document.
→ Counting and closing · Cash handover · Cashier report
What happens in the books
The counting difference is booked automatically: to the cashier's own account if a "difference account" is set on their employee profile, otherwise to the "Cash differences" account. Details in Accounting for shift differences.
End of day: review
- Home → Dashboard: today's and this month's sales, cash in cashboxes, receivables due today.
- Point of sale → Shifts: today's shifts with their differences, who closed and who did not.
- Reports: cash liquidity report, ageing, a customer statement.
→ Statement, liquidity and ageing
End of month
The VAT report, a review of the trial balance if advanced accounting is enabled, locking the monthly period so nothing is posted into it by mistake, and a periodic count of what deserves it. → Financial reports and VAT · Stock counts · Daily and monthly routine
Who does what?
| Role | Tool | Work |
|---|---|---|
| Cashier | App | Open the shift, sell, returns, close |
| Owner / manager | Panel | Items and prices, customers, wholesale invoices, approvals, reports, cash handover |
| Warehouse keeper | Panel | Receiving, transfers, adjustments, counts |
| Accountant | Panel | Cheques, receivables, VAT, entries, periods |
One rule
Anything defined once (item, customer, warehouse, cashbox) is defined in the panel. Anything that happens every minute (selling, paying) happens in the app. Do not try to sell from the panel or define items from the app unless you must.
Frequently asked questions
Must the cashier close the shift every day?
In practice, yes. Closing is what computes the difference and allows the cash handover. A shift left open for days makes the count meaningless.
Can the manager close a cashier's shift from the panel?
Yes, from Point of sale → Shifts by entering the counted cash. Who closed it is recorded in the audit log.