Tables and areas

Drawing the floor map

1. From Point of sale, Restaurant setup, open the "Areas and tables" tab.
2. Press "New area" and name it (hall, garden, first floor).
3. Inside the area press "Add table" and set the table number, seats and shape: rectangle, round, or square.
4. Drag the tables on the board to arrange them as in reality, and adjust width, height and rotation if you want. "Out of service" hides a table from waiters without deleting it.
5. Press "Save layout".

The map can also be edited from the main POS in the app ("Edit table map"), but that needs an internet connection, and if the map was edited elsewhere at the same time, the newer version is loaded and you are asked to redo your change.

Table statuses

Daily work on the table

Opening the session

On the "Tables" screen of the POS or the ordering device, tap an available table, press "Open table" and enter the "Guest count". The session starts and the table becomes occupied. Each item can be tied to a seat to make splitting the bill easier later.

Adding orders

1. Press "Add order", then search for the item or pick it from its group.
2. If the item has options (size, extras), the selection dialog appears with the minimum and maximum for each group.
3. Add a note for the kitchen if needed, then "Send to kitchen". A ticket is printed or displayed at the station responsible for the item's group.

A sent order tracks its status: preparing, ready, delivered. An item not yet sent can be cancelled freely; cancelling an item already sent to the kitchen needs a special permission and possibly a manager's PIN approval.

Transfer, merge and split

• Transfer table: moves the whole session to another available table.
• Merge tables: for a group seated at two tables, giving one bill.
• Split tables: the reverse of merging.

All need the session transfer permission (restaurant.sessions.transfer).

Preliminary bill and requesting the bill

"Print bill" prints for the customer what was ordered so far without closing. "Request bill" moves the session to the payment stage explained in Checkout and bill splitting.

Cancelling the session

"Cancel session" is for a table opened by mistake or a customer who left without ordering. It needs the cancel permission and leaves no accounting trace because no invoice was created yet.

Live view from the panel

Point of sale, Live view shows the owner from anywhere:

• Open bills: table, order type, guest count, opened at, and paid so far.
• Unposted bills: bills paid and printed that the system refused to post, for a reason such as a closed fiscal period or a disabled item. They are not lost: fix the cause, then press "Retry posting".

Why posting may be refused and how to handle it is explained in Pending and rejected.